FREQUENTLY ASKED QUESTIONS (FAQ)
Hover over each question to reveal the answer.
Are your products authentic?
Yes they are. All products come with authenticity codes that can be verified on the product's official website.
What forms of payment do you take?
Credit/debit cards and Paypal.
Is this website a scam?
No.
How long does it take to ship an order?
Between 1-3 business days depending on volume of orders.
How do I know if my package has been shipped?
You should receive a shipping confirmation email that will have your tracking number. Be sure to check your spam if you cannot find the email.
If I place an order on a Friday, when will my order be shipped?
Most likely on Monday. The package may be dropped off at USPS on Saturday but they do not typically scan them until Monday.
I just placed an order and already received a tracking number. Does that mean my order has been shipped?
No. It just means that the shipping label has been created and the package will be shipped out shortly.
Do you ship internationally (outside of the U.S.) ?
As of right now, we do not.
Do you have discreet shipping options?
All shipping is discrete. The website name is not mentioned on the package.
It says my order has been shipped, but it is taking forever to arrive. Why?
The postal service has been moving slow due to COVID-19. Some states take longer for packages to arrive as well.
Do you do refunds?
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No. There are no refunds on disposables.
How often do you restock items?
Items are restocked every 1-2 weeks.
Can I cancel my order?
You may cancel your order before it ships. However, if the order has been shipped (you received a tracking number), it will cost $5 to cancel your order.
Do you take delivery requests?
We do not. We have no way to communicate with USPS. We suggest leaving instructions for your driver on the day of delivery or calling your local USPS.
I accidentally typed the wrong address but my order has been shipped. Can I still fix it?
Unfortunately, if it has been shipped, it is too late to fix. We will refund you the costs of the products after they are deliver back to us but cannot refund shipping. You will then have to re-purchase your products with the correct address.
My order is getting returned because my address is wrong. What should I do?
Contact us ASAP. We will only be able to refund you the price of the product once we receive the returned order. You may re-purchase the order with the correct address in the meantime.
I ordered priority shipping and I still have not received my shipping confirmation. Why?
Priority shipping means that your order will be shipped to you faster by USPS. However, it does not mean your order will be processed faster than others. Please understand our processing time is 1-3 business days. We work as quickly as we can.
What do you mean when you say "processing" vs "shipping"?
Processing means we are preparing and packing your order. Shipping means your order is being shipped to you by USPS.
How do you track an order with the tracking number provided?
I got my address wrong and it seems like it is taking longer to ship my order. Why?
When your address is incorrect, it is not a simple fix. Therefore, it takes us longer to ship your order. Please be patient and understand we try to get it fixed only as quick as our system will let us.
I did not get an email with the confirmation or tracking number. What do you do?
First, please check your spam and make sure your email address is correc